Why Choose Dr. Robert’s Office

1. We Are Genuinely Gentle

“You know I don’t know how I was lucky enough to find Highland Dental Clinic; I’ve been a patient here for years. The staff is wonderful; they’re warm and compassionate and caring. I don’t know what else to say about Dr. Klein except that he’s absolutely amazing; his skill level is incredible and there is state of the art equipment and care. I’m very happy to be a patient here.”
– Becky

Up until around 20 years ago, having dental work completed was a “less than comfortable” experience. Many procedures, such as extracting teeth, relied on brute force as the latest and best technique. Things have changed a lot since then, and new methods remove the manhandling that was once a necessity. Have you heard the expression, “you can’t teach an old dog new tricks?” It’s shameful, but some dentists are still stuck in their old ways, refusing to accept any change. However, it needn’t be that way. There is now no reason to connect dentistry with pain!

Dr. Klein Method™ Dentistry utilizes all of the latest tools, techniques and clinical research. Unlike an old dog disinclined to change its ways, Dr. Klein actively searches for any new options that might offer his patients a more peaceful and pain-free experience.

We request that you learn some new things as well.

You’ll need to stop holding on to your anxiety and fear. They are associated with “old school” of dentistry, and that’s not what we practice here.

What we do here is basically completely painless dentistry and life altering transformations. The old way of thinking about dentistry was that you must be forced to endure dental pain just to prevent things from deteriorating still further. Today’s thinking says that you can enjoy the smile you dream of without any pain!

I could spend all day informing you that you don’t need to fear the dentist any longer, but it’s up to you to let that message through. Read some of the testimonials from other patients who visited us with the very same fears that you have, then drop into the office for a free consultation and meet and greet the team. The instant sensation of trust and security that you receive will be indisputable.

Not only are we able to alleviate your fear and anxiety about dental care, we can also make you so comfortable that you’ll actually sleep straight through your entire procedure. When you take the option of sedation dentistry you will be so comfortable that we can finish incredible quantities of work within just one visit. Despite all of the comforts and amenities that we offer to our patients, most of them still prefer to have fewer visits.

“This is one of the most friendly and professional dentist’s office I’ve ever been in and it’s no longer a dreaded experience. I rather enjoy coming here believe it or not; it’s fantastic and Dr. Klein is one of the gentlest dentists I’ve ever had take care of my teeth.”
– Donna

“I want to thank Dr. Klein and his team for giving me my good smile back and taking such great care of me. They always seem to be very concerned about my wellbeing and making sure that everything feels comfortable and good to me so thank you again Dr. Klein.”

“It’s been a very good experience for me. The Doctor’s very gentle and I feel really good about coming here and I always come back.”

2. We Are Friendly

“One time we were at Deanna Rose Farms and one of the girls fell and I called my dentist and I never got a return phone call; it was out of hours and I never got a return phone call. I know that I’ve had to call Dr. Klein before and he calls me back immediately if he doesn’t answer on the first call. That’s very reassuring of a mother of two young girls who like to play.”

As soon as you set foot in our office, you are likely to forget where you are. We aren’t a typical dentist’s office complete with a waiting room filled with nervous patients. In fact, our waiting room is normally quite empty because we don’t let anyone stay there for longer than 15 minutes!

Our job, our mission in life, isn’t treating dental patients. Our mission is creating happiness in people, and a natural side effect of that is leaving with a beautiful smile. That must be the reason our neighbors are sure we do dental work – everyone leaves our office with a great smile that wasn’t there when they walked in.

We go above and beyond to distinguish ourselves as the friendliest dentist’s office in the entire world. This begins from the very day we hire our employees, the process is based as much on their charming personality as their many professional qualifications. There’s even a bit of competition to establish who can create the most smiles each day (it’s quite contagious).

We aren’t out to just hire pretty faces though. Our members of staff are only able to relax and enjoy themselves because they are tremendously confident in everything that they do. It’s purely through this strong joining of competence and compassion that we can create the lifelong relationships with our patients that guarantee our future.

3. We Treat You with Respect and Kindness

“You know I don’t know how I was lucky enough to find Highland Dental Clinic; I’ve been a patient here for years. The staff is wonderful; they’re warm and compassionate and caring. I don’t know what else to say about Dr. Klein except that he’s absolutely amazing; his skill level is incredible and there is state of the art equipment and care. I’m very happy to be a patient here.”

– Becky

We aren’t a normal dentist’s office while you’ll see as soon as you walk through our door. Our first goal is to make our patients feel happy and comfortable, and that begins with respect and kindness (with a lot of laughter thrown in between).

We won’t allow you to wait around for us. No one would ever argue that a doctor’s time is valuable, but doesn’t it anger you when doctors insinuate that your time isn’t as valuable as theirs? If you ever have to wait for more than 15 minutes we’ll personally give you a $25 gift certificate or even a $25 credit toward your bill. Your time is appreciated .

We also demonstrate our respect and kindness by refusing to judge your past. One of the biggest reasons people delay dental work is due to feeling guilty for having put it off previously – the cycle never ends. We won’t ever lecture you about the dental decisions you have made in the past. Why would we? The only thing that we care about is the decision that brought you to us today.

Can you honestly say that you have ever really looked forward to visiting the dentist? Have you ever actually enjoyed a trip to the dentist’s office? Don’t worry, you will! Drop in and see us and see why.

Have a look at some of the things our facility has to offer you:

• A distraction-free, quiet and relaxed environment
• Sounds of laughter and fun around the office (we enjoy our work)
• Hot or cold drinks – juice or coffee
• Blankets and neck pillows
• DVD movie players
• Headphones so you can hear your favorite music

What are Mini-Implants?

Mini-Implants successfully provide me with the ability to place an implant to support a crown, bridge or denture in an area where the amount of bone is limited, supplying an option to those who have been previously unable to receive implants. They are now a popular option for anyone searching for less expensive alternatives to traditional implants and in many cases they present a quicker treatment regimen. It’s another tool within my bag of tricks, and possessing a full bag of tricks brings my quest full-circle.

My personal hunt for an excellent choice to replace missing teeth that began in my childhood finally had closure. Now I can feel great about the many options I can offer to my patients. FINALLY!

I could have taken the easy route after dental school and opened my dental practice, offering only a handful of procedures for the rest of my career. However, my personal challenge was to be more than just a dentist; it was to be a dentist who provided the very best options and the most choice, as well as the most gentle and caring care. That’s the reason I went through vast amounts of training, to be able to provide the full range of services – from the surgical placement of implants to the design and placement of your brand new teeth, all within one office.

5. You Receive More Options

For one reason or another there are many dentists who will offer you just a few choices of dental procedure. Perhaps they honestly don’t know about the other options, or perhaps they have chosen not to be trained in the large variety of methods available. Many dentists simply decide on their personal favorites and make their patients work with those options. They won’t even mention the procedures that they would rather not perform.

I rely immensely on preventing problems. If I can prevent tooth decay and gum disease completely, then I have sincerely performed a service for my patients.

Unfortunately not every dental problem can be prevented, which draws us to the next priority – early detection. I take full advantage of the latest detection technology to discover problems that most dentists miss. As an example, our fiber-optic lighting system can be used to detect the tiny cracks in teeth that our patients insist other dentists had never discovered.

When it comes to preventing any pain and discomfort during your procedure, we go to great lengths to provide you with many choices. These include methods such as topical anesthetic pastes, needle-free anesthetic, dental sedation, nitrous oxide analgesia and many other non-drill methods. I have a method where I will pinch your cheek as I give you an anesthetic; it’s incredibly effective at hiding what I’m doing. The majority of patients tell me that they don’t feel anything during my injections, and that’s the truth!

We also provide you with more options when it comes to any more complex procedures. We can offer you inlays and onlays, veneers, bonding, implants, shaping, whitening and many, many more.

One thing that we don’t offer is any poor excuse explaining that you only have one or two options for your dental problem. With the Klein Method™ there will usually be a number of clearly explained options to choose from. We’ll chat through every option that modern dentistry has to offer to you so that you are able to make an informed and educated decision.

6. Dr. Klein’s “Peace of Mind” Dental Warranty

We Stand Behind what We Do

We are very proud of all of our dental services and the difference they make to our patients. We don’t aim to overly correct any dental problems but to have the work that we do last for years into the future, saving you both time and unnecessary cost.

The long term success of your dental treatments depends on how well you look after your teeth, the continual care at home of your teeth and gums, regular examinations from a professional, cleanings and fluoride treatments. It also depends on your observance of our professional recommendation of your diet, the products we suggest you use and the regularity of your continual care visits.

If any of these all porcelain restorations fractures within the confines of normal use during a period of five (5) full years from the
initial date of their placement, we will replace or repair them at no additional cost.

All gold and porcelain fused to metal crowns, Inlays, Onlays and bridges:

If our all gold or porcelain fused to metal restorations fractures within the confines of normal use during a period of five (5) years from the initial date of their placement, we will replace or repair them at no additional cost.

Cosmetic Denture / Over Denture / Prosthesis Teeth

If your cosmetic denture or porcelain teeth break upon typical chewing, we will repair the denture or replace the fractured tooth during a period of 3 years from the initial date of their creation.

Dental Implants

If our implants fracture or fail within a period of ten (10) years following initial surgical placement, we will replace or repair the fractured or failing implant at no additional charge, or refund your fee at our discretion. (The vast majority of any issues that arise are likely to happen within the first year following treatment.) Exception: Diabetic condition that changes from controlled to uncontrolled may cause serious damage to all oral structures, including the supporting bone around implants. We don’t perform our dental implant therapy for uncontrolled diabetics. As long as diabetes is controlled consistently there are no problems with dental implant therapy. Our long term success rate is 95+% and we have never experienced the fracture of a dental implant that we have placed.

Conditions

To maintain the validity of this warrant you must: 1) Continue with uninterrupted membership at our dental practice. 2) Keep up your prescribed regular continual care appointments (with no single appointment varying by more than thirty (30) days of our recommended arrangement). 3) Maintain your account in good standing and 4) Complete all recommended dental treatment(s) performed by Dr. Robert K. Klein, DDS, including the treatment of jaw-occlusal dysfunction and use of bruxism/orthopedic guards if recommended. This warranty does not include anything not mentioned as above, including gum line desensitization, root canal therapy, night guards, nor does it cover any damage to teeth or dental prosthesis caused by accidents, the dropping of prosthetics/dentures, trauma, neglect or improper use (e.g. grinding, clenching, food items that are prohibited (corn-nuts, chewing hard candies, chewing ice, or other very hard foods) or biting non-food items).